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Return Policy

At Honolulu Cookie Company, your satisfaction is our goal. To keep our signature flavors at their peak, we provide a “best before” date on our products and recommend storing these cookies in a cool, dry place. We are proud to bring you our premium shortbread cookies; available for purchase directly from HCC Retail locations, www.honolulucookie.com, or our select partners, DFS, Tommy Bahama, Neiman Marcus, Bloomingdales, and Hapa Home. Purchases through any other vendor cannot be guaranteed.

If for any reason you are not completely satisfied with our products, simply return them to us with your packing slip or sales receipt and we will be happy to replace or exchange them or give you a full refund. Credit card purchases will be refunded to the credit card account used for the purchase. Payments made via PayPal will be refunded to the same PayPal account.

You may also return your purchase to a Honolulu Cookie Company retail store or contact customer service at 1-866-333-5800 or [email protected]

All sales are final on special orders and personalized merchandise.

For more assistance please email us at [email protected] or call us at 1-866-333-5800

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