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Privacy Policy

Honolulu Cookie Company Privacy Policy
This describes how your personal information is collected, used, and shared when you visit or make a purchase from http://www.honolulucookie.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.

  • Types of web-based cookies (and not the type we sell):

  • Session (or Transient) Cookie

    Session cookies are stored in your computer's memory for the length of your browsing session. They become inaccessible after the session has been inactive for a time and are automatically deleted from your computer when the browser is closed. They allow you to move from page to page without having to log-in repeatedly.

  • Persistent (or Permanent) Cookies

    Persistent cookies are stored on the user's computer memory and are not deleted when the browser is closed. They are used to keep your preferences for the website, so that they will be remembered for next time you visit the website. They are also used to collect information about the number of visitors, the average time spent on a particular page and analyse shopping behaviour on the website. This information is used to find out how the well the website works and where it can be improved.

  • Flash Cookies (or locally shared objects)

    You will probably have Adobe Flash installed on your computer. Many websites that contain Flash can also store small files on your computer that are used in the same way as cookies.

    Websites choose to use Flash Cookies as these can hold more information than regular cookies. When you delete cookies via your browser, your Flash cookies are unlikely to be affected. A website may therefore still recognise your preferences if it used a Flash cookie to save them initially.

  • Third-Party Cookies

    Honolulu Cookie Company works with selected companies to provide additional content and services, for example reviews. These companies may also set cookies on our behalf.

  • Advertising on Other Websites

    Cookies are used to advertise relevant products to you on other websites, based on the products and categories you looked at on the Site.

    For these adverts, our third party providers may use software that can set a cookie to your browser, this will enable us to monitor whether you see the adverts, click on them and buy from our website. Cookies are placed on your computer if your browser is set to allow these. If you wish to ‘turn off’ cookies, then please check your browser’s help files for guidance on how to do so. The Help section is usually found in the Menu bar at the top of the browser. Some browsers provide help if the F1 key is pressed. However, you may lose some of the functionality of this website.

    The data contained in the cookie used in these adverts is anonymous and doesn't contain any of your personal details.

    For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number and the items you ordered. We refer to this information as “Order Information.”

Within our retail stores, we may collect your name, address, email address, and country of residence information with your consent to add to our email and direct mail database. This information is never sold to third parties.

When we refer to “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

WHICH COOKIES DO WE USE?

Provider Cookie Name Cookie Purpose
.www.honolulucookie.com _ga Registers a unique ID that is used to generate statistical data on how the visitor uses the website
.www.honolulucookie.com _gid Registers a unique ID that is used to generate statistical data on how the visitor uses the website
.www.honolulucookie.com _gat Used by Google Analytics to throttle request rate
.doubleclick.net test_cookie Used to check if the user's browser supports cookies
.facebook.com fr Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers
www.honolulucookie.com amplitude_cookie_test Unclassified
.honolulucookie.com __tld__ Unclassified
.honolulucookie.com amplitude_testhonolulucookie.com Unclassified
.honolulucookie.com amplitude_id_7acb8df1d57962e98163686ab410fa23_crystal_ce_amplitudehonolulucookie.com Unclassified
tag.userreport.com cookies.js Unclassified UserReport.com Cookie
.userreport.com __bpn_uid Unclassified UserReport.com Cookie
.userreport.com __ur_i Unclassified UserReport.com Cookie
.userreport.com __ur_dc Unclassified UserReport.com Cookie
mc.us16.list-manage.com _AVESTA_ENVIRONMENT The is set when the user subscribes to an email service from MailChimp
.doubleclick.net IDE Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
.www.honolulucookie.com __ar_v4 Optimizes ad display based on the user's movement combined and various advertiser bids for displaying user ads
.www.honolulucookie.com _te_ Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.
d.adroll.com __adroll Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.
.advertising.com APID Unclassified Advertising.com Cookie
.pubmatic.com KRTBCOOKIE_10 Registers a unique ID that identifies the user's device during return visits across websites that use the same ad network. The ID is used to allow targeted ads.
.pubmatic.com PugT Unclassified
.pubmatic.com PUBMDCID Registers a unique ID that identifies the user's device during return visits across websites that use the same ad network. The ID is used to allow targeted ads.
pixel.rubiconproject.com c Unclassified Rubicon Project Cookie
.outbrain.com adrl Unclassified Outbrain.com Cookie
.taboola.com t_gid This cookie gives a user who interacts with our Widget a User ID allowing us to target advertisements and content to this specific user ID.
.taboola.com taboola_usg This cookie keeps track of user segmentation.
.advertising.com IDSYNC Unclassified
.rubiconproject.com khaos Registers anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network.
.rubiconproject.com rpb Registers anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network.
.rubiconproject.com put_3644 Registers anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network.
.pixel.rubiconproject.com rpx Unclassified
.casalemedia.com CMID Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads
.casalemedia.com CMPS Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.
.adnxs.com sess Used to check if the user's browser supports cookies.
.adnxs.com uuid2 Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.
.casalemedia.com CMPRO Unclassified
.casalemedia.com CMST Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.
.casalemedia.com CMDD Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.
.casalemedia.com CMRUM3 Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.
.casalemedia.com CMSC Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.
.adnxs.com anj Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.
.bidswitch.net tuuid Registers whether or not the user has consented to the use of cookies.
.bidswitch.net tuuid_lu Unclassified
.bidswitch.net c Unclassified
.3lift.com tluid Unclassified 3 Lift Advertising Cookie
.openx.net i Unclassified
.rubiconproject.com put_2760 Registers anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network.
www.honolulucookie.com cookieconsent_status Keeps track of user's choice
www.honolulucookie.com MCPopupClosed Opens a pop up form for collecting email sign-up info for MailChimp
mc.us16.list-manage.com _AVESTA_ENVIRONMENT Connected to Google Analytics and is a standard cookie set by google.com for MailChimp
.pubmatic.com KRTBCOOKIE_10 Cookies store information about users with the goal of facilitating browsing and displaying personalised information more efficiently.
.pubmatic.com PugT Cookies store information about users with the goal of facilitating browsing and displaying personalised information more efficiently.
.pubmatic.com PUBMDCID Cookies store information about users with the goal of facilitating browsing and displaying personalised information more efficiently.
simage2.pubmatic.com f5_cspm Cookies store information about users with the goal of facilitating browsing and displaying personalised information more efficiently.
.postrelease.com visitor Unclassified
.postrelease.com has_data Unclassified
.postrelease.com status Unclassified
.adsnative.com _uuid Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.
.adsnative.com _ansscnt Unclassified Adsnative.com Cookie
.adsnative.com buid_2015930208 Unclassified Adsnative.com Cookie
.storygize.net U Unclassified Storygive Cookie
.adsnative.com buid_1139803512 Unclassified Adsnative.com Cookie
.zemanta.com zuid Unclassified Zemanta Cookie
.adsnative.com buid_2147483647 Unclassified Adsnative.com Cookie
.srv.stackadapt.com sa-user-id Unclassified Stackadapt Cookie
.srv.stackadapt.com sa-user-id-v2 Unclassified Stackadapt Cookie
.adsnative.com buid_1038693605 Unclassified Adsnative.com Cookie
.adsnative.com buid_1830491566 Unclassified Adsnative.com Cookie
.sharethrough.com stx_user_id Unclassified
.knightlab.com __cfduid Used to identify individual clients behind a shared IP address and apply security settings on a per-client basis.
.cdn.knightlab.com __utma This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance.
.cdn.knightlab.com __utmb This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie determines new sessions and visits and expires after 30 minutes.
.cdn.knightlab.com __utmc This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. It is not used in most sites but is set to enable interoperability with the older version of Google Analytics code known as Urchin. In this older versions this was used in combination with the __utmb cookie to identify new sessions/visits for returning visitors. When used by Google Analytics this is always a Session cookie which is destroyed when the user closes their browser.
.cdn.knightlab.com __utmz This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour measure of site performance. This cookie identifies the source of traffic to the site - so Google Analytics can tell site owners where visitors came from when arriving on the site.
.cdn.knightlab.com __utmt This cookie is set by Google Analytics. According to their documentation it is used to throttle the request rate for the service - limiting the collection of data on high traffic sites. It expires after 10 minutes
.knightlab.com _ga Registers a unique ID that is used to generate statistical data on how the visitor uses the website
.knightlab.com _gid Registers a unique ID that is used to generate statistical data on how the visitor uses the website
.knightlab.com _gat Used by Google Analytics to throttle request rate
.digitru.st DigiTrust.v1.identity Used to encode the anonymous DigiTrust identifier and associated data.
.www.tripadvisor.com TASSK Unclassified TripAdvisor Cookie
.tripadvisor.com TASession Unclassified TripAdvisor Cookie
.www.tripadvisor.com SRT Unclassified TripAdvisor Cookie
.tripadvisor.com ServerPool Unclassified TripAdvisor Cookie
.www.tripadvisor.com PMC Unclassified TripAdvisor Cookie
.www.tripadvisor.com TART Unclassified TripAdvisor Cookie
.tripadvisor.com TATravelInfo Unclassified TripAdvisor Cookie
.tripadvisor.com CM Unclassified TripAdvisor Cookie
.tripadvisor.com TAUD Unclassified TripAdvisor Cookie
.tripadvisor.com TAUnique Unclassified TripAdvisor Cookie
.tripadvisor.com TACds Unclassified TripAdvisor Cookie
.travelsmarter.net st_browser_id Unclassified TripAdvisor Cookie
p.travelsmarter.net sa_aud_cmp Unclassified TripAdvisor Cookie
p.travelsmarter.net sa_dmp_to_sync Unclassified TripAdvisor Cookie
p.travelsmarter.net sa_dmp_synced Unclassified TripAdvisor Cookie
.adsrvr.org TDID Unclassified
.adsrvr.org TDCPM Unclassified
.agkn.com ab Unclassified
.yieldoptimizer.com cktst Unclassified cookie from Yieldoptimizer
.yieldoptimizer.com ckid Unclassified cookie from Yieldoptimizer
.yieldoptimizer.com dph Unclassified cookie from Yieldoptimizer
.yieldoptimizer.com ph Unclassified cookie from Yieldoptimizer
.yieldoptimizer.com gcma Unclassified cookie from Yieldoptimizer

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  1. Communicate with you;
  2. Screen our orders for potential risk or fraud;
  3. Identify appropriate shipping methods
  4. Validate shipping addresses for accurate delivery
  5. and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We may also use Device information to reconnect with you after you have left our Site to communicate with you via mobile and tablet devices and to show you adverts types that are optimized for such devices.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Coresense, CIMCloud and Shopify to power our online stores--you can read more about how these partners use your Personal Information here:

Coresense: https://www.coresense.com/privacy.html

CIMCloud: https://www.cimcloud.com/legal/privacy-policy.asp

Shopify: https://www.shopify.com/legal/privacy

Sage: http://www.sage.com/company/privacy-notice-and-cookies

We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:
https://policies.google.com/privacy/update

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

SHARING WITH SOCIAL NETWORKS

If you use the buttons that allow you to share products and content with your friends via social networks like Twitter and Facebook, these companies may set a cookie on your computer memory. Find out more about these here:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by Email at [email protected] or by mail using the details provided below:
255 Sand Island Access Road, Honolulu, HI, 96819, United States